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Online Registration

Why should I use online entry for my event? 

·          More entries for your event. The “Strike while the iron’s hot” principle. Your prospective entrants are far more likely to enter your event if you make it easy for them. If they are reading your website they are interested in your event so let them enter it there and then. Almost everyone carries their credit card with them. They are in the event within a couple of minutes. Alternatively let them download an entry form, print it off, fill it in, find the cheque book, write the cheque, find a stamp, find a post box and remember to post it.  If an entrant would prefer to send a cheque rather than pay online, they can still enter online and send a cheque through the post directly to you. All their entry details will still be transferred automatically. 

·          Massive saving on time and effort. Do you enjoy transferring entries from entry forms to a spreadsheet or database? How good is most people’s handwriting? How easy is it to make out those long and often embarrassing email addresses? How many mistakes are made in the transfer of the information? And how annoying are those undeliverable email messages because try as you might you just can’t make out the address. Then of course you have to phone or write to your entrant for clarification. There is none of that with online entry. Once the online form has been submitted their details are on your event database in an instant. This information is then easily transferable to your own event software (or use our free race software). Your entrant gets an automatically generated confirmation email. 

·          A more professional image for your event. What to you want your entrants to think about your event? “Wow that was slick and efficient” or “I suppose it is a club event and perhaps they’ll come into the 21st Century next year”. 

Marvellous, but what does it all cost? 

·          It can cost you nothing. There are 3 options; 

1.        You absorb the cost of online entry into your overall entry fee. This option should generate more entries because the whole entry process is immediate, easy and costs your entrant nothing.

2.        You give your entrants the option of entering on paper at one cost or entering online and paying an increased entry fee to cover the cost

3.        You can split the cost in any proportion you wish between yourself and the entrant.

You can allow your entrants to enter online and then send their fee to you in the post, i.e. not use the online payment facility.This will work with any of the above and is essential for people who don't wish to use a credit card.

You can have online entry as an option, but keep your paper based system as well. 

·          Credit card transactions work on a percentage basis, so our charges have to work the same way. The basic formula is 5% of the entry fee or £1 whichever is the greater. Therefore entry fees of £20 or less will cost £1 and entry fees over £20 will cost 5% of the fee. If online registration generates 5% more entries and you absorb the cost in your entry fee it will cost you virtually nothing. When an entry is received online and payment made by cheque there is a 50p charge regardless of entry fee.  

How does it work?  

·          You add an “enter online” link to your website which will take your entrant directly to your page on our site. No complicated routing via our general site and then searching for your event. From this page they fill in your entry form and accept your entry conditions and disclaimer. They then choose to pay online or send a cheque. If they elect to pay by cheque their entry details will be added to your race database. If they elect to pay online they will be taken to a secure card processing site  Protx  where payment is made. No card details are handled by us. Their details will be added to your race database. They are then entered in your event and you have had to do nothing. Your entrant then has the choice of saving their details on our site, password protected, for an even simpler process for entering future events or simply leaving the site. Once payment is made your entrant’s details will show on the list of entrants available for all to see on the site.  

·          There will be no mass of flashing advertisements or complicated logging on and registering process.  

How do I get my entrants information onto my computer?  

·          You will have administrator access to your event’s database on our site. There you can set up your entry form with the information you require for your event. From here you will be able to view all of the details of your entrants. This information can then be downloaded into a spreadsheet on your computer. You can then move it about and sort it into whatever order you wish for use with your event. If you mess it up or loose it there is no problem as you can simply download it again from our server. If you don’t already have a preferred event spreadsheet, you can download our triathlon specific spreadsheet formatted with the aim of making triathlon administration as simple as possible. This spreadsheet is easily adaptable to suit running, cycling or any other event. 

How do I get my event entry fees paid to me?  

·          You will be sent the balance of entries received for your event, minus our fee as detailed above, at the end of each month for entries received during that month.  

I have a questions which are not answered her? 

·          Contact us via email at registration@trihard.co.uk or phone on 0845 3943915 or 07929 271278

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